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Insurance Checklist

We know that navigating insurance policies and providers can be difficult, especially when you're trying to find care for your mental health. We have compiled a list of questions to help you better navigate the conversations with your providers and make sure you end up with the right information.

Insurance Providers We Accept

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In Network or Out of Network?

Some therapists may be "out of network" with your insurance company, and therefore, different deductibles may apply. Be sure to check with your insurance to see if your therapist is in-network. Services may be covered in full or partially by your health insurance or employee benefit plan.

Confirming Your Coverage

You can contact your insurance provider and ask the following questions:

Do I have mental health insurance benefits under my plan?

What is my copayment/copay for mental health coverage?

What is my deductible and has it been met?

How does my deductible apply to outpatient mental health services?

How many sessions per year does my health insurance cover?

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If Services Are Out-of-Network

If we are an "out of network" provider, we suggest you still contact your insurance carrier. Ask the above questions and ask what your out of network co-insurance amount will be per therapy session (for example, is it 30% coverage)?

If your therapist is out of network and you have to pay out of pocket for services, you may have the option to be reimbursed through your insurance carrier for payments made to out-of-network providers. Call and ask your insurance carrier: What forms you are required to submit?

Additionally, request a Superbill from our office following payment for services. ​Make sure to keep all of your receipts. You can request this monthly.

Flexible Spending Account (FSA) Health Spending Accounts (HSA)

Do you have a flexible spending account or a Health Spending Account? If so, the FSA/HSA funds may assist you with out-of-pocket costs. Payment for Flexible Spending Accounts must be processed through the office. If necessary, we will provide a reimbursement form. For Health Spending Accounts (HSA), please call your employer to understand how the account works, and how to use it to pay for services.

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